16 years ago

whrn i download from net,my system is restarting.what could be the problem and how to rectify it?

Im not able download any thing,it is asking me to save or open it.when i say either of them system is restatrting by itself.I checked the system with norton anti spyware.It showed some infected files.I deleted all of them.Still my problem is not rectified. even my compose window is not opening. how to get firefox web browser?Do i have to consult any expert?I have to solve it on my own.Anybody give ur suggestions please..........
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