15 years ago
emtsrhot

my screen is white and all my emails i am receiving are blank.What is causing this to happen and how can i fix

my screen is white and all my emails i am receiving are blank.What is causing this to happen and how can i fix
Top 1 Answers
15 years ago
Yahzmin ♥♥ 4ever
Favorite Answer
Most likely: You may have a corrupt cache file -- it makes all KINDS of things go wonky. Try this: clear your history, temporary files (this one takes a while – wait for the hourglass to stop) & cookies, restart the computer and retry. . Here is the HELP link for how to do this in different browsers: http://help.yahoo.com/l/us/yahoo/mail/yahoomail/settings/settings-13.html Also: If it is STILL doing it, scripting may be disabled in your Internet Explorer. This may happen due to updates. To enable scripting, follow the instructions on this HELP page (it is for Messenger, but it may help here as well): http://help.yahoo.com/l/us/yahoo/messenger/messenger75/entertainment/entertainment-35.html I recently read that you may need to increase your virtual memory size to over 550MB for it to work properly, or try accessing your mail through your Messenger account – for some reason that works better. If none of this works, contact: Yahoo! Customer Service 866-562-7219 408-349-3300 Yahoo Personal Email: 866-492-4664 Yahoo Small Business: 866-562-7219 8am - 5pm M-F (Pacific Time) cc-advoc@yahoo-inc.com
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